1. User information
The store is responsible for processing users' personal data and informs them that this data will be processed in accordance with current personal data protection regulations established by Regulation (EU) 2016/679 of April 27, 2016 (GDPR) and Organic Law 3/2018 of December 5 on the protection of natural persons and the safeguarding of digital rights (LOPDGDD). To this end, the following information is provided:
Purposes of the processing
- To process requests for information or any other contact from users through the contact forms available on the website.
- To manage user registration for the purchase of the products offered.
- To enable users to subscribe to our newsletters in order to inform them of the latest updates and special offers on our website.
- To moderate, record, and review customer comments and opinions.
- To provide information and register users for seminars and coaching or training courses.
Legitimacy
The legal basis for the processing of personal data is based on:
- The performance of a contract or commercial relationship.
- The user's explicit consent for any additional processing, for snagabalance via the contact form or any collection of personal data requiring unequivocal consent.
The personal data requested when registering on our website is mandatory to maintain the relationship with the user. Without this data, it will not be possible to continue this relationship.
Data retention criteria
The data will be kept for as long as there is a mutual interest in achieving the purposes of the processing. Once it is no longer necessary, it will be deleted in accordance with the appropriate security measures to ensure the pseudonymization or complete erasure of the information.
Data transfer
In some cases, personal data may be shared with third parties, such as:
- Logistics, transport, or delivery service providers.
- Companies offering IT services (data storage and processing, etc.).
These third parties will only have access to the data strictly necessary for their obligations and must guarantee the confidentiality of this information.
User rights
Users have the following rights:
- Right to withdraw consent at any time.
- Right to object to the processing and right to portability of personal data.
- Right of access to personal data processed.
- Right to rectify or erase inaccurate or non-compliant data.
- Right to restriction of processing in certain specific cases.
To exercise these rights, please contact us at:
- Postal address: Piccadilly Arcade, New St, Birmingham B2 4EU, United Kingdom;
- Email: [email protected]
2. Mandatory or optional provision of data by the user
By filling in the relevant fields in the contact or download forms, the user explicitly accepts that the data provided is necessary to respond to their request.
The user guarantees that the information provided is accurate, complete, and up to date. The user is responsible for any direct or indirect damage resulting from a breach of this obligation.
If the user provides data concerning a third party, they must inform that third party of the provisions of this privacy policy and obtain their consent before transmitting this information.
If certain necessary data is omitted, we cannot guarantee a complete response to your needs.